Terms and Conditions

 

Ring Sizing

Most of our rings can be sized to any finger. We will state in the product description if the ring cannot be resized.

Please go to our re-sizing section to order your ring size 

Re-sizing will take between 3 and 5 working days 

If you do not require a resize then you're jewellery will be with you the next working day

If for any reason your piece can not be resized you will be refunded immediately and contacted 

 

Condition

Since all items sourced are pre-owned, there may be a few slight scratches or signs of wear. However, we will not list any items which are broken or damaged. 

Our jewellery is professionally cleaned & polished however there still may be some signs of wear due to age.

 

Packaging

We send all items in a jewellery gift box. Occasionally, we have the original box the item came in, a designer box to match the item or a brand new ring box.

 

Certificates

We will state on the product page if the item comes with supporting paperwork or certificates. If there is no mention, then please assume that we do not have any paperwork or certificates. We guarantee all items are authentic and genuine, and if for any reason you are unsatisfied we have a 100% return policy.

 

Returns and refunds

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and with the original gift box. 

For international returns you have 30 days to return your item